Customer reviews of Alverstoke Automotive LTD

By James Daniels on 04 August 2024 | Verified purchase

Great communication, and vwry helpful. Car was just as described, and I'm very pleased with my purchase.

By Edward Williamson on 02 August 2024 | Verified purchase

Very friendly, the car was exactly how it was described in the advert, would definitely use them again.

Reply from Alverstoke Automotive LTD on 07/08/24

Hi Edward, Thank you for your kind review. I trust your BMW X5 will serve you well, please keep in touch I am always happy to help.

By Marta on 29 July 2024 | Verified purchase

Very helpful and honest service. We had some issues during the process, Gavin was always patient and ready to advise and help. Highly recommended!

Reply from Alverstoke Automotive LTD on 05/08/24

Hi Marta, Thank you for your kind review. I am always happy to help where I can, enjoy your drive to Poland in your stunning Mercedes-Benz CLS. Keep in touch. Gavin.

By Lisa on 10 July 2024 | Verified purchase

Gavin was professional from the get-go, great timely communication and easy to deal with. He was able to accommodate a viewing that suited our limited hours, there was no sales pressure and he was extremely patient while we made up our minds/sorted everything to allow us to drive the car away the same day.

Reply from Alverstoke Automotive LTD on 05/08/24

Hi Lisa, thank you for leaving such a great review as it really helps when new customers are deciding to buy from me. You review will go a long way. I hope you enjoy your BMW X3 30d and I am sure it will serve the family well.

By Anonymous on 09 July 2024 | Verified purchase

Very helpful and honest couldn’t ask for a better person to deal with great service

By Chris Llewellyn on 24 June 2024 | Verified purchase

We received great service from Alverstoke from start to finish. Gavin was always available for any queries we had and his customer skills were spot on. Great company to do business with would highly recommend

Reply from Alverstoke Automotive LTD on 28/06/24

Hi Chris, it was great working with both yourself and your dad. I hope to do business with you again soon.

By Miraj Uddin on 29 May 2024 | Verified purchase

Proper nice and genuine guy sorted me out with a 10/10 car will 100% be doing business with him again.

Reply from Alverstoke Automotive LTD on 28/06/24

Miraj it was great meeting you and your colleagues, thank you for making the long drive up from London. You have purchased a fantastic example of a 4 series M Sport with some rare features. Keep in touch and let's help to grow your fleet.

By Reinis on 27 May 2024 | Verified purchase

Outstanding service, from start to driving away. Gavin greeted me and treated me with respect. He was very honest about the cars. At first i came and looked at an automatic 420i BMW. I liked the car but noticed that there was a 435i manual parked next to it (the car of my dreams) which is very rare to see with a manual gearbox. Gavin offered me to test drive it and immediately fell in love with the car. From there Gavin within an hour sorted me out with a better finance deal then i was originally offered. I drove the car away next day during a bank holiday. Simply amazing and stress free.

Reply from Alverstoke Automotive LTD on 28/05/24

Thank you for taking time out to leave such a great review. You were great to deal with and it was a very enjoyable process making sure you drove away in the car of your dreams! We are proud to have made this happen for you and we hope to work with you again in the near future.

By Graham Palmer on 10 May 2024 | Verified purchase

Excellent customer service from Gavin, who came across as a genuine and knowledgeable trader, no hard sell and ensuring customer satisfaction with the vehicle and the deal available. After sales service and warranty upgrade was also top drawer.

Reply from Alverstoke Automotive LTD on 27/05/24

It was great working with you on this deal. Thank you for the clean part exchange. We look forward to working with you again in the future.

By Paula Harding on 02 May 2024 | Verified purchase

Pleasure to deal with Gavin he is very knowledgeable very kindly picked us up from the train station would definitely deal with again 🤩

Reply from Alverstoke Automotive LTD on 27/05/24

Thank you for your kind review. It was great to meet you both. Keep in touch.