Customer reviews of Alverstoke Automotive LTD

By Francis Bardin on 05 June 2022 | Verified purchase

Excellent service from Gavin Recommend 100% Very honest & trustworthy Also very helpful A great guy, one of the best Don’t hesitate in using his services Fast reply from calls & messages ⭐️⭐️⭐️⭐️⭐️

Reply from Alverstoke Automotive LTD on 05/06/22

It was an absolute pleasure. We trust your new van will serve you well for many more years of business. All the best, Alverstoke Automotive Ltd.

By Rhys Dickens on 02 June 2022 | Verified purchase

Top quality service from Gavin, can’t fault it. He was open and honest about the vehicle and condition and managed to fit me in last minute for a viewing which is appreciated. Nice to talk to and answer any questions I had

Reply from Alverstoke Automotive LTD on 02/06/22

Hi Rhys, thank you for sharing your positive experience with us. We always try to accommodate viewings even if they are last minute. Thanks for trusting us and traveling up from South Wales. Keep in touch. Regards. Alverstoke Automotive Ltd.

By Anonymous on 01 June 2022 | Verified purchase

Great customer service. Gavin was friendly and not pushy in trying to get a sale. Very happy with the car I bought and the service received. Would highly recommend

Reply from Alverstoke Automotive LTD on 01/06/22

Thank you for your kind review. We shook hands on a great part exchange deal, we trust the Qashqai will serve you well. Keep in touch. Alverstoke Automotive Ltd.

By Aidy on 31 May 2022 | Verified purchase

From the get go, Gavin was quick to reply and informative, helping to provide additional information about the car I was interested in. WhatsApp messages and phone calls were not a problem and reply’s were very quick. On meeting and viewing; Gavin was welcoming and friendly. I didn’t feel pushed to buy the motor and Gavin gave me time to ask questions and think about the process. I got a great deal on part exchange and a decent warranty to go with it! Would recommend Alverstoke to anyone who comes across this.

Reply from Alverstoke Automotive LTD on 31/05/22

Hi Aiden, thank you for sharing your experience with us, your review will go a long way for our business! It was a pleasure meeting you and it was a pleasure doing business with you. Keep in touch as we are more than happy to help and hopefully do business with you again. Regards, Alverstoke Automotive.

By Anonymous on 28 May 2022 | Verified purchase

Gavin was fantastic to deal with, there was no pressure to purchase, he was polite, very pleasant and he answered all of our questions in detail, there was no pushiness at all. The transaction was straight forward start to finish, with Gavin completing all the paperwork in a timely manner with good communication throughout and we are very happy with our purchase. Would definitely buy a car from again.

Reply from Alverstoke Automotive LTD on 28/05/22

Thank you for sharing your positive experience with us. We are very pleased to know you are happy with our service as we pride ourselves on offering the best possible customer experience from enquiry right through to handover. It was a pleasure to meet you both, keep in touch. Alverstoke Automotive Ltd.

By Ivan Clark on 23 May 2022 | Verified purchase

Best car buying lots of top range cars to choose from no pressure sale comes highly recomended best sevice in 50 years try them thanks Gavin.

Reply from Alverstoke Automotive LTD on 23/05/22

We appreciate you taking your time out to share your experience with us. It was a pleasure doing business with you and we look forward to working with you again in the near future. Regards, Alverstoke Automotive.

By Michael Brooks on 13 May 2022 | Verified purchase

I found the whole experience from enquiry through to the purchase and delivery of my car an absolute pleasure. Gavin was so pleasant and professional to deal with and also very helpful and honest in answering any questions I asked. I would recommend him and his company to any customer in the future.

Reply from Alverstoke Automotive LTD on 13/05/22

Thank you for taking time out to share your customer experience. It was a pleasure doing business with you, be sure to keep in touch and thank you for choosing Alverstoke Automotive.

By Adam Smith on 16 April 2022 | Verified purchase

Excellent service from Gavin. Very honest, trustworthy and respectable bloke. Arranged for some work to be done prior to delivery and was done to excellent standard and dropped the car to me when it was convenient for me. Not the usual service you get from a used car dealer and would 100% recommend to anyone looking to buy.

Reply from Alverstoke Automotive LTD on 16/04/22

Thank you for taking time out to leave us such a fantastic review. It will go a long way as it offers a huge deal of reassurance to any potential new customer looking to do business with us. All the best Alverstoke Automotive

By Anna Twardowska on 06 April 2022 | Verified purchase

Great and friendly service

Reply from Alverstoke Automotive LTD on 13/04/22

Thank you for your kind review. It was a pleasure doing business with you. Regards, Alverstoke Automotive Ltd.

By Anonymous on 23 March 2022 | Verified purchase

Gavin was incredibly easy to deal with. He is knowledgeable and professional. Would recommend.

Reply from Alverstoke Automotive LTD on 24/03/22

Thank you for sharing your experience with us. It was a pleasure to meet a like-minded car enthusiast. Keep in touch. All the best, Alverstoke Automotive.